Thank you for visiting the website of Friends travel services Group
The Privacy Policy is applicable to the websites of Friends travel services Group of
(Websites) Friends travel services. This privacy statement also does not apply to the
websites of our business partners, corporate affiliates or to any other third parties,
even if their websites are linked to Friends travel services Websites. We recommend you
review the privacy statements of the other parties with whom you interact.
The following terms governs the collection, use and protection of your Personal
Information by the Website. This Privacy Policy shall be applicable to users or
customers who purchases any product or services from the Website or visits the
Website. By visiting and/ or using the Website you have agreed to the following
Privacy Policy.
That's why we've provided this Privacy Policy, which sets forth our policies
regarding the collection, use and protection of the Personal Information of those
using or visiting the Websites of friends travel services.
Personal Information
Personal Information means and includes all information that can be linked to a
specific individual or to identify any individual, such as name, address, mailing
address, telephone number, e - mail address, credit card number, cardholder name,
expiration date, information about the travel, bookings, co-passengers, and any
and all details that may be requested while any customers visits or uses the website.
Note:- the Mailling/Billing/Shipping Address will be same.
When you browse the Website, friends travel services may collect information regarding
the domain and host from which you access the Internet, the Internet Protocol address
of the computer or Internet Service Provider you are using, and anonymous site statistical
data. The Website uses cookie and tracking technology depending on the features offered.
Personal Information will not be collected via cookies and other tracking technology;
however, if you previously provided personally identifiable information, cookies may be
tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We encourage you to review our Privacy Policy, and become familiar with it, but you should know
that we do not sell or rent our customers' Personal Information to third parties never.
What Personal Information we collect from you and how we use it?
When browsing our Website, you are not required to provide any Personal Information unless and
until you choose to make a purchase or sign up for one of our e-mail or other services as
described in our website.
Making a Purchase/online inquiries of Travel services
In order to online enquiry/emails for travel services related services through our Website,
you must provide us with certain Personal Information such as your name. e - Mail address and
the name or names of the person(s) traveling (if not you). Travel date telephone number. so that
we may contact you over the phone to provide more information about your trip if need.
Automatic Logging of Session Data
We automatically log generic information about your computer's connection to the Internet,
which we call "session data", that is anonymous and not linked to any Personal Information.
Session data consists of things such as IP address, operating system and type of browser
software being used and the activities conducted by the user while on the Website. An IP address
is a number that lets computers attached to the internet, such as our web servers, know where to
send data back to the user, such as the pages of the Website the user wishes to view. We collect
session data because it helps us analyze such things as what items visitors are likely to click on
most, the way visitors are clicking through the Website, how many visitors are surfing to various
pages on the Website, how long visitors to the Website are staying and how often they are visiting.
It also helps us diagnose problems with our servers and lets us better administer our systems.
Although such information does not identify any visitor personally, it is possible to determine
from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic
location of his or her point of connectivity.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your computer's
hard drive. There are many myths circulating about cookies, but you should know that cookies
are only read by the server that placed them, and are unable to do such things as run programs
on your computer, plant viruses or harvest your Personal Information. The use of cookies is
very common on the Internet and friends travel services use of cookies is similar to that of
such Websites as Expedia and Orbitz, as well as Yahoo!, CNN.com and other reputable online
companies.First and foremost, you can rest assured that no personally identifiable information
("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by
the Website and, as a result, none can be passed on to any third parties.
With whom (if anyone) your Personal Information is shared?
When you reserve or purchase travel services through the Website, we must provide
certain of your Personal Information to the airline, hotel, car - rental agency, travel
agency or other involved third party to enable the successful fulfillment of your travel
arrangements. However, we do not sell or rent individual customer names or other Personal
Information to third parties. We use non - personally identifiable information in
aggregate form to build higher quality, more useful online services by performing statistical
analysis of the collective characteristics and behavior of our customers and visitors, and
by measuring demographics and interests regarding specific areas of the Website. We may
provide anonymous statistical information based on this data to suppliers, advertisers,
affiliates and other current and potential Business partners. We may also use such aggregate
data to inform these third parties as to the number of people who have seen and clicked on
links to their websites. Occasionally, friends travel services will hire a third party to
act on our behalf for projects such as market - research surveys and contest - entry processing
and will provide information to these third parties specifically for use in connection with
these projects. The information we provide to such third parties is protected by a confidentiality
agreement and is to be used solely for completing the specific project.
What safeguards we have in place to protect your Personal Information?
All payments on the Website is Verisign SSL secured. This means all Personal Information you
provide on the Website is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven
coding system that lets your browser automatically encrypt, or scramble, data before you send it
to us. The same process happens when you make travel purchases on the Website.
What other information should I know about my privacy?
Website contains links to other websites. Please note that when you click on one of these links,
you are entering another website for which friends travel services has no responsibility. We
encourage you to read the privacy statements of all such sites as their policies may be materially
different from this Privacy Policy. Of course, you are solely responsible for maintaining the
secrecy of your passwords, and your Website membership account information. Please be very careful,
responsible, and alert with this information, especially whenever you're online.
In addition to the circumstances described above, friends travel services may disclose the Website
member information if required to do so by law, court order, as requested by other government or
law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable
including, without limitation, to protect the rights or properties of friends travel services or any
or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that
disclosing the information is necessary to identify, contact or bring legal action against someone who may be
causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else
could be harmed by such activities. In addition, if friends travel services or substantially all of its assets are
acquired, our customer information will most likely also be transferred in connection with such acquisition.
This policy is effective as of 30th April, 2012. Any material changes in the way friends Travel services uses
Personal Information will be described in future versions of this Privacy Statement. Of course, you may always
submit concerns regarding our Privacy Statement or our privacy practices via email to Friends travel services
Please reference the privacy policy in your subject line. Will attempt to respond to all reasonable concerns
or inquiries within five business days of receipt.